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Shipping & Returns

1. we are committed to your complete satisfaction. You must contact us before sending the items back. All items sent back to us must be in their original condition.I.E not worn, altered , with all tags attached.

2. If returning items for a refund, all returned items are subjet to a 15% returning fee, Shipping and handling charges are non-refundable.

3. We don't cover the shipping cost of returns or exchanges, you will be responsible for the shipping and handling costs, Additionally, we recommend that you add tracking and insurance for your own protection.as we can`t be responsible for lost shipments.

Return and partial refund

Our website cannot give a full refund for non-quality problems such as:

The product does not look like the ones in your picture.

The product is not what I'd imagine it to be.

I am not satisfied with this product.

I didn't realize before placing order that my dvd player did not support these formats of the items you sell .

In 7 days (from the date products were received), if you request returning the purchased items because of the reasons above, you need to send back to us the products in original package (you will pay the shipping fees). When we receive the products sent back intactly, besides the shipping fees, we will also deduct a certain amount of handling fee based on your order total amount and give you a partial refund.

Return and full refund

In 7 days (from the date products were received), if you find the products with quality problems, it can be returned and refunded. You need to send back to us the products in original package (you will pay the shipping fees). When we receive the products sent back intactly, we will give you a full refund of the purchased item (shipping fee not included). (Note: It is our quality-control professional that give a final judgement on whether the quality problems are caused by personal factors or non-resistent external damage. The purchased products will not be repaired, replaced nor returned for free if its quality problems are caused be human factors or avoidable damage.)

If you have any questions, please email our Customer Service, we will offer you the details.

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